Affinitus Develops Industry-Leading ERP Software
Our team of industry experts work closely with customers to ensure our solutions meet both business and industry requirements now and into the future.
The benefits of working with Affinitus Group
Project Management
We provide a project manager for all installations to ensure a smooth, trouble-free transition to the new system. The first stage is to assess the functions and procedures that need to be carried out to ensure the system runs effectively. These procedures will run to a planned schedule previously agreed upon between the client and the implementer.
Implementation
The implementer will have many years of senior-level experience and specific knowledge of your industry. Their role is to ensure that everything runs smoothly and liaise directly with your system administrator to ensure that nothing is overlooked.
Download our ERP project implementation guide.
Timescale
Converting a business to our software is a seamless operation that we usually achieve within regular working hours. We aim to provide maximum flexibility; in cases where implementation cannot occur alongside your business’ daily running, we can install the system overnight.
Training
Once you are familiar with your brand new system, it will make the daily management of your business far more straightforward. Training needs vary depending on usage, so the project manager will determine the level of training needed for each user, organise training sessions, and ensure the schedule is agreed upon and implemented as soon as a start date is decided.
Service and Support
We don’t just install and leave.
We offer telephone and online diagnostic support Monday to Friday during regular office hours.
We can also provide Out of Hours support, including weekends and bank holidays, should you need it.
