Multiple Rollouts of the Chefserve Web Ordering Portal
Affinitus announces high uptake for its Chefserve Web Ordering Portal, with multiple customer rollouts since its launch last year.
Multiple customers already using Affinitus’ Chefserve ERP solution have now also deployed the integrated Web Ordering Portal, including:
- Williamson Food Services
- The Menu Partners
- Ralph Livesey
- JR Holland Food Services
- County Supplies
- and many more….
“With the Chefserve ERP solution managing operations, the Web Ordering Portal enables our users to offer their clients the ability to place their own orders online, as well as access to their account information. The web ordering portal greatly reduces the burden on administrative resources in telesales, order entry, sales, and accounts whilst delivering improved customer service and an enhanced customer experience.”
Chefserve Web Ordering Portal – Key Features:
- Designed for B2B & B2C
- Mobile device compatible
- Live pricing / linked to Chefserve ERP Pricelists, no duplication of data required.
- Customer Favourites & Recently Ordered “quick access” features
- Ordering via templates for favourite, regular or repeat orders
- Standing Orders
- Customers can View / Print / Export their own invoices / statements
- Access to sales statistics by product
- Product Catalogue/Pricelist feature
- Web Discounts / one time offer codes.
- Product Pictures / info / specification sheets
- Customer notifications / email / notified on web login.
- Customer payments via credit card (via Stripe)
- Customer & Product Cut off times
- Product Lead Times / order splitting
- Customisable theme / colours
- Customisable by customer
- Secure logins for Sales Reps, single accounts or HQ accounts.
“A major percentage of our customer base has participated in our web portal and sign up to it continues to grow amongst our hospitality, catering and retail customers. We receive favourable reports about its ease of use and general functionality from identifying favourites, reviewing previous orders, new product filters and producing template orders for everyday items. Our own staff also affectionately refer to the web portal as our ‘Silent Salesman’ offering customers the ability to browse, explore and discover our product range at a time that is convenient to them. This results in many customers buying a wider range of goods, in turn, helping Williamson Foodservice to grow sales and customer loyalty in the longer term.”
The Chefserve Customer Web Ordering Portal can be deployed as a bolt on to the Chefserve ERP solution for food wholesalers and food distribution companies.
Seamless integration of data such as orders and order history, pricelists, invoices, and statements eliminates the need for rekeying of orders, or time consuming preparation of customer pricelists.
Contact us for more information or to book your demonstration.
